Sabado, Enero 25, 2014

Rant About a Reckless Rant



pauline: oh my look at that! a call center agent.
rafael: pity her stupid bi*tch.
tj: haha, right pare. getting paid for using her mouth for 8 hours.
camille: her inglishing is nat guuud as meyn. deym.

I am a writer by diploma and I am a BPO trainer by profession too so I think this kind of insult to the industry that kept me and my family alive for almost five years after accomplishing a college degree is highly offensive.

Most of us may not have a college degree but hell, our job is far more difficult than what most white-collar workers are doing. Contrary to what most people think, we don't just answer calls. We analyze, we research, we use logic, we calculate, we multitask, we use critical thinking and, whether you believe it or not, we engage in intellectual discussions during training and sometimes even while we're talking to US/UK/Australian customers so I think this shameful display of creative recklessness has no basis and it will not be in any way acceptable to me as a Filipino viewer and as a writer.

For the benefit of the writers and the other people who think just like them, I will not challenge anyone to venture into the BPO industry just for the purpose of research (just like what most people who reacted to this issue did). Instead, I will not encourage anyone. Our line of work is just for people who are careful with what they say and write. Now if you are the kind of person who will just type away in order to finish your job and end your day or blabber hogwash just to kill that awkward dead air in an argument or a regular dialogue, then our PROFESSION is not for you.

For the producers and the marketing staff of the show, best of luck in finding sponsors. Just in case you are not aware, some of the biggest local companies are also tied up with BPOs. Better start figuring out an effective strategy to promote the show.

For local teleplay writers, well, is there anything I can help you with?

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